To check the updated status of your refund, you can call our customer care number at 080-471-03707 (10.00 a.m. to 6.00 p.m. / 7 days a week). If you are a registered customer at www.Emiphones.com, then you can also check the status of your refund in the 'My Account' section of the site.
I've still not received the refund in my account even though Emiphones.com customer care says that they have processed the refund. Why? If you have received a mail/SMS from us confirming your refund request, then be rest assured that we have initiated your refund request and are following up with the financial organization for the same. Sometimes, financial organizations & banks take longer than the promised time to process the refund request internally. If this is the case, then kindly follow up with them for your pending refund after providing them the reference number given by Emiphones customer care.